Shipping policy

Cold Wave Supply Shipping Policy

Last updated: September 27, 2026

Free shipping on every order

Shipping is always free. There is no shipping charge at checkout and no minimum order.

Where we ship

We ship to addresses in the United States only.

Made to order

Every item is printed or embroidered after you place your order. Nothing is pre-made or held in stock.

Delivery time

Orders arrive in 10-13 business days from the day you order. This includes production and shipping. Business days are Monday through Friday, excluding holidays. Delivery times are estimates, not guarantees. Carrier delays, weather, holidays and busy seasons can add time.

Orders with more than one item

Items in the same order may be made by different production partners. They may ship in separate packages and arrive on different days.

Tracking

You will receive an email with tracking information when each package ships.

Carriers and addresses

Orders may ship with USPS, UPS, FedEx, DHL or other carriers, and we do not choose the carrier. Please enter a complete, correct address that any carrier can deliver to. See our Refund Policy for full details.

Changes and cancellations

Orders cannot be changed or canceled once they are submitted.

Lost, damaged or undeliverable packages

See our Refund Policy for how we handle lost packages, damaged or incorrect items, and address problems.

Questions

Email support@coldwavesupply.com.